Insights
Technology transformation6 October 2026
Most of the pain attributed to a legacy platform is actually in the gaps between platforms - and gaps are far cheaper to close than cores are to replace.
Process intelligence6 October 2026
Accounts payable teams describe a clean three-way match. The event data almost always shows something else, and the difference is the whole business case.
Agentic AI6 October 2026
Every automation routes its hard cases to a person. How that handoff is designed decides whether the saving is real or just relocated.
If it cannot survive one of your real processes for a fortnight, it will not survive a roadmap.
Usually: that the expensive problem is upstream of the one you were asked to fix.
Engineering practice6 October 2026
Every RPA failure we have inherited traces back to one of four things.
If the rules fit on one page and never change, an agent is an expensive way to run an if-statement.
Automation strategy6 October 2026
Most backlogs rank candidates by who asked loudest. Event logs rank them by what they cost.
