Digital Transformation
ERP/CRM Integration
System integration and synchronization for unified business operations.
Overview
Master data, sync direction and conflict resolution decided up front and written down. Most integration pain is a data ownership question that was never answered.
Case studies
Fruit processing group · Bulgaria · major European processor, seasonal, export-led
Board-Level Power BI Reports on a Fruit Processor's Bespoke ERP
- reporting areas, one shared model
- 4
- reporting areas, one shared model
- pages of ERP documentation available
- 0
- pages of ERP documentation available
US industrial distributor · 50+ locations · valves, pipe and flow-control products
Industrial Distributor Shipping Paperwork, Automated with UiPath
- documents separated out of each scanned batch
- 5-6
- documents separated out of each scanned batch
- signatures verified for each shipment
- 3-4
- signatures verified for each shipment
Italian luxury fashion house · belongs to a worldwide luxury group · process spans seven sister companies
UiPath Robot Linking SAP and Esker Invoices for a Luxury House
- planned reduction in processing time
- 80%
- planned reduction in processing time
- sister companies handled by one routine
- 7
- sister companies handled by one routine
Vehicle rental · Europe · multi-billion-euro rental group with hundreds of thousands of cars
Car Rental Contact Centre: Email Triage and One-Click Agent Assist
- request types now automated
- 5
- request types now automated
- channels sharing one automation layer
- 2
- channels sharing one automation layer
Bulgarian road-construction group · ~300 employees · €100M+ revenue · in-house asphalt, concrete and fuel sites
Road Builder ERM: Fleet, Plants, Sites
- to management reports, instead of 30
- < 1 day
- to management reports, instead of 30
- vehicles, machines and plants managed in one place
- 180
- vehicles, machines and plants managed in one place
Connected
Where this fits in the rest of what we do.
Practice