Technology

System integration

Interfaces treated as products, with owners, versions and error contracts.

30 tools

Type: Domain
Maturity: Core stack

Overview

Idempotency, replay and dead-letter handling. Most integration pain is a data ownership question that was never answered.

Where we used it

All case studies

Chartered accountancy practice · London · works with high-net-worth clients

Secure Client Onboarding on Dataverse for a UK Accountancy Firm

secure portal covering details, ID and chat: 1; secure portal covering details, ID and chat
client details typed again by staff: 0; client details typed again by staff

US industrial distributor · 50+ locations · valves, pipe and flow-control products

Industrial Distributor Shipping Paperwork, Automated with UiPath

documents separated out of each scanned batch: 5-6; documents separated out of each scanned batch
signatures verified for each shipment: 3-4; signatures verified for each shipment

US oil and gas producer · listed on the NYSE, roughly 120 companies in the group

UiPath Robot Reconciles EnergyLink Partner Invoices for a US Producer

of manual work taken over by automation: 1 FTE; of manual work taken over by automation
of report downloads cut each month: ~10 days; of report downloads cut each month

Italian luxury fashion house · belongs to a worldwide luxury group · process spans seven sister companies

UiPath Robot Linking SAP and Esker Invoices for a Luxury House

planned reduction in processing time: 80%; planned reduction in processing time
sister companies handled by one routine: 7; sister companies handled by one routine

UK airline group · one mailbox reserved for in-flight wifi refund requests

In-Flight Wifi Refunds, Automated End to End, for a UK Airline Group

mailbox, used as the trigger: 1; mailbox, used as the trigger
stages between email and decision: 2; stages between email and decision

Vehicle rental · Europe · multi-billion-euro rental group with hundreds of thousands of cars

Car Rental Contact Centre: Email Triage and One-Click Agent Assist

request types now automated: 5; request types now automated
channels sharing one automation layer: 2; channels sharing one automation layer

UK risk and compliance practice · KYC and AML reviews for financial-services firms and other UK organisations

A 13-Step KYC and AML Case Platform for a UK Compliance Practice

steps structure each KYC case: 13; steps structure each KYC case
roles that keep duties separate: 3; roles that keep duties separate

Listed multi-utility · Italy · energy, water, waste and public services across five provinces

UiPath Automation Programme for a Listed Italian Multi-Utility

automations live in production: 20+; automations live in production
in operation, from 2020 to 2025: 5 yrs; in operation, from 2020 to 2025

University · Italy · among Europe's biggest private universities, multiple branches

Automated Admissions Checks with AI for a University in Italy

admissions checked every year: ~20,000; admissions checked every year
of applications got right by the robot: ~90-95%; of applications got right by the robot

Bulgarian road-construction group · ~300 employees · €100M+ revenue · in-house asphalt, concrete and fuel sites

Road Builder ERM: Fleet, Plants, Sites

to management reports, instead of 30: < 1 day; to management reports, instead of 30
vehicles, machines and plants managed in one place: 180; vehicles, machines and plants managed in one place

Accounting and advisory practice · Bulgaria · major clients in pharma, healthcare and R&D, some US-listed

On-Premise RPA for Bank Statement Entry

working days returned each month: ~9; working days returned each month
statement lines keyed in by the robot: 200-300; statement lines keyed in by the robot

Accounting practice · Bulgaria · 10-15 people, bookkeeping for 100+ client companies

Bank Statements That Reconcile and Post Themselves

of transactions reconciled and posted automatically: ~90%; of transactions reconciled and posted automatically
statement formats from Bulgarian banks: 5; statement formats from Bulgarian banks

Bulgarian accounting firm · 10-15 people · bookkeeping for 100+ client companies

Hands-Free Bank Statement Retrieval

client companies handled twice a month: 70+; client companies handled twice a month
bank portals driven by RPA: 3; bank portals driven by RPA

Accounting practice · Bulgaria · client: international data centre and hosting provider

Five Payment Channels Reconciled and Booked to AJUR Every Month

invoices posted in one monthly run: 600; invoices posted in one monthly run
of bank statement lines processed with no manual work: 95%; of bank statement lines processed with no manual work

Accounting practice, Bulgaria · monthly close for a web shop handling 1,000-1,500 orders

Month-End Close Automation for a 1,500-Order Online Store

for a whole month, reconciled and posted: < 2 min; for a whole month, reconciled and posted
of sale records matched with no manual work: 98%; of sale records matched with no manual work

Bulgarian accounting practice · 10-15 people · bookkeeping for 100+ companies

AI That Reads and Posts Accounting Invoices

of documents go through uncorrected: 97%; of documents go through uncorrected
less data entry every year: 576 h; less data entry every year

Offers

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3 weeks

Integration Blueprint

Three weeks mapping the systems, the data contracts and the failure modes - before anyone writes integration code.

Target architecture
Failure-mode catalogue

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Services